Shipping policy

At Kaessar, we are committed to providing you with a reliable, fast, and carefully handled delivery experience.

🌍 Delivery Areas

We ship to a wide range of global destinations to ensure you receive your items quickly and securely. We currently deliver to:

France, United Kingdom, United States, Canada, Australia, Germany, Sweden, Finland, Norway, Denmark, Netherlands, Belgium, Spain, Italy, Switzerland, Luxembourg, Austria, Saudi Arabia (KSA), United Arab Emirates (UAE), Qatar, Kuwait, Thailand, Malaysia, and Singapore.

If you reside outside these areas, please contact us at contact@kaessar.com for a personalized shipping solution.

⏱️ Processing and Shipping Times

Orders are prepared within 24 to 48 hours (excluding weekends and public holidays).

Estimated delivery times are as follows:

• For all destinations listed above: 7 to 10 business days

💰 Shipping Fees & Customs (Duty-Free)

Shipping costs are automatically calculated at checkout, based on your country and the delivery method selected. All our orders are shipped duty-free (with no additional customs fees upon receipt)—the price you see at checkout is the final price.

🔍 Order Tracking

Once your order has been shipped, you will receive an email containing a tracking link to follow your parcel’s journey in real time.

⚠️ Delays or Delivery Issues

If you experience an unusual delay or any issue (damaged, lost, or missing package), please contact us immediately at contact@kaessar.com.

We are committed to providing a quick and fair solution to resolve the situation.